FAQS

Why should I use Tradies Tax?

Tradies tax has dedicated bookkeepers that know the trade industry. We can help identify what you need and what you are entitles to with your books as well as leading into your annual accounts.

Regular updates – We process your data weekly so you’ll have an almost real-time view of your business at any point in time.

 

Customer service – We provide you with a dedicated account manager who will deal with you directly and will respond to all queries and requests within 24 hours.

Collaboration with your advisors – Tradies Tax has designed to collaborate with either your own accountants or with our team of qualified CPA’s and CA’s.

What if I don’t use an accounting software package?

No problems at all! We’ll get everything setup for you and run you through any specific training to help get you going. You’ll find that once you’re up and running you’ll question why you didn’t have an accounting package in the first place!

Do you provide training on the new services?

We wouldn’t just throw you out into the wilderness without any basic training! Once you’ve signed up, your account manager will run you through each of the different software applications to ensure you get the best value for your money and to ensure it’s as simple as possible to submit your receipts and other items.

What do I need to get started?

To get a move on we just need a 30 minute sit down session with you to understand your current concerns and what systems you currently have in place. Once we identify your needs, we’ll quickly get you setup and get you on your way. Ideally we can have you setup and fully operational before you leave our office!

Will you complete my BAS?

You bet! We’re not just here to look after your books but included in all of our packages is our BAS preparation and submission service. We’ll send you your report at the end of each quarter and provide a review of what is payable/receivable before submitting to the ATO on your behalf.

How secure is my data?

Tradies Tax takes your data very seriously. Your data is stored through 256-bit encryption which is bank grade and higher than standard. We only give access to the employees who need to see your data to complete the bookkeeping process.

Tradies Tax takes your data very seriously. Your data moves exclusively through encrypted connections using bank grade 256-bit encryption. We only give access to the employees who need to see your data to complete the bookkeeping process.

What if my accounts aren’t up to date?

We can offer you a additional service that will allow us to bring everything into line with your start date. This will allow you to get your books up to date and take the weight off your shoulders! 

SmartBooks Online takes your data very seriously. Your data moves exclusively through encrypted connections using bank grade 256-bit encryption. We only give access to the employees who need to see your data to complete the bookkeeping process.

Can you do Payroll & Superannuation Payments?

Yes! Whether you need a catchup service to bring everything into line, a review of your current state or an ongoing payroll and super system, we can help! Be sure to have a chat to one of our consultants who can run you through the process and costs associated with this service.

We do! We can process your pay runs on a weekly, fortnight or monthly basis. Check out our Packages for further details.

What if I need to setup my business first?

We can help! Whether you’re looking to startup as a sole-trader or as a company, we have a team of fully qualified CPA’s and CA’s who can advise you on the best structure for your business.

We get some basic details from you upon sign up, then all you need to do is take photos of your bills and receipts via our software platform, and the rest is up to us!

Can I use Xero or MYOB?

Yes of course! We don’t want to corner you into using a specific accounting software and want you to be 100% comfortable. If you’ve been using Xero or MYOB and not wanting to use Quickbooks, you can simply keep your current subscription going.

We get some basic details from you upon sign up, then all you need to do is take photos of your bills and receipts via our software platform, and the rest is up to us!

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